FAQ's /Terms and Conditions



 How many lesson does it take to Pass the Driving Test ?

 

This is a very difficult question to answer because everybody is different and they learn at different rates. The DVSA recommend that the most successful Driving Test candidates have had an average of 40 hours of tuition with a Fully Qualified Approved Driving Instructor and  plenty of private practice. I am very experienced at advising clients when it is best to apply for the practical test and I frequently carry out Mock driving tests so you will know what to expect and the progress you are making.

 

 Do I have to pass the Theory Test before I start my lessons?


No. You can start your driving lessons as soon as you have your Provisional Driving Licence. I  will offer you unlimited free access to Theory Test Pro, a Website that will fully prepare you for the Theory test and it will advise you as to when to apply for it. Having said that, many people do take and pass the Theory before they start the lessons, but experience shows, once people do start driving it does heighten the chances of passing 1st time.
  

Will the car that I'm learning to drive in be fitted with dual controls? 


Yes. My Diamond Drive Tuition Vehicle is fitted with a dual control clutch and brake for your safety and reassurance. It also has a rear facing reversing sensor to help you with your reversing.

 

 

 Do you do intensive driving courses?

 

As a general rule I do not offer fully intensive courses (i.e. learn to drive in a week) as the pass rate for these courses can be lower. The most lessons I would advise somebody to have would be 90 mins a day 2-3 times a week.

 

 

I am very nervous will my Instructor take this into consideration?

 

 Most people are nervous when they start learning to drive.  I am  trained to a high standard and extremely used to dealing with nervous pupils.  I will offer you reassurance and advice throughout the whole course.

 

 

Where will I be taken for my 1st driving lesson?

 

I am highly skilled in choosing very quiet and suitable locations for complete beginners and will not take you on to unsuitable roads if you are not ready. This may involve me driving you to locations at the begining of some lessons. This time , though, will be kept to a minimum.

 

 

Can I get picked up and dropped off at different locations ?

 

 It is normally acceptable to do this but please give me plenty of notice so that they can plan my day around you.

 

 

Do all lessons have to be one hour?

 

No. I can do one and a half hour as well. In rare circumstance I am able to do two hour lessons but experience has shown me that it can be quite tiring for the Instructor and trainee to drive for two hours. Many clients find it is very difficult to be able to concentrte for this amount of time.

 

 

 Do you do lessons in Automatic cars ?

 

 No Sorry. Unfortunately I don't offer lessons in Automatic cars at the moment

 

 

 What car will I take my Driving Test in?

 

You will normally take the test in the car that you learn to drive in except in the extreme case of mechanical breakdown. If this occurs Diamond
Drive will aim to supply a replacement vehicle. Some people may to prefer to take their Driving Test in their own car which is fine. I always advise people that if they want to do this then some of the lessons will be conducted in their own vehicle

 

 

Can my Instructor sit in the back of my car during my Driving Test ?

 

At Diamond Drive we actively encourage instructors to sit in the back of as many tests as possible because it quite often makes the candidates a lot less nervous. At the start of the Driving Test your Examiner will ask you if you would like your Instructor to sit in the back during the test. It will be then up to you to decide but this decision is usually made prior to the test.

 

How can I book lessons with Diamond Drive?

 

 If you are interested in booking lessons with us there are various ways to contact us. The cheapest and easiest way is to send a Text Message to me stating your Name and the word Lessons. My Mobile number is 07929586712. I will then aim to contact you as soon as possible. If you wish to call me please be aware that I will not be able to answer calls during lessons or while I am driving so then just please leave a Voice message. I will get back to you as soon as  possible.

 Alternatively you can E-mail me at russbakeradi@diamonddrive.co.uk. As I am out most of the day teaching I may not be able to reply to you until the evening.

You may also wish to leave me a message on Facebook or Twitter. More details can be found on our Contact Us page.

 

 

 

Terms and Conditions

 

 

· The pupils' Provisional Driving Licence must be produced on the 1st lesson and when requested by myself.

 

 · An eyesight test will be conducted on the first lesson. Anyone who wears glasses or contact lenses must wear them for each lesson.

 

· I must be notified prior to any lessons of any special needs/requirements the pupil may have, in order that any necessary provision can be made in advance.

 

· All lessons must be paid for in advance by cash or cheque (Payable to Mr R Baker). Cheques returned as unpaid will incur a charge of £5.

 

· Diamond Drive reserves the right not to proceed with any lesson if it is suspected that the pupil is not in a fit state to drive, through alcohol or drugs (prescribed or otherwise). The lesson fee must still be paid.


. Diamond Drive cannot be held responsible for cancellation of any test if the examiner finds defective bulbs on the Show Me/Tell Me part of the test and refuses to allow the test to continue. Every effort will be made to ensure all lights work on test days, but it must be stressed that a bulb can go defective at any time.

 

 · Punctuality is important, if the pupil is late for a lesson the lesson is deemed to have started at the agreed time and will still end at the originally agreed time. I will wait for a maximum of 15 minutes unless I have been informed before hand.

 

· It is important that appropriate footwear is worn for driving, if being collected from work or college; please ensure that you have
suitable footwear available for the lesson.

 

 · Smoking is not permitted in my vehicle at any time.

 

 · Mobile phones must be switched off during lessons.

 

 · At least 48 hours notice must be given for cancellation of a lesson, any notice less than this will incur a cancellation fee, usually the cost of the lesson(s), except in exceptional circumstances at the discretion of the Instructor.

 

 · Diamond Drive reserves the rights to withdraw its car for tests without notice should the pupil prove not to be up to test standard.

 

 · Diamond Drive cannot be held responsible for postponements of lessons due to illness or mechanical breakdown, nor for driving tests postponed by the Driving Standards Agency.

 

.Non-Payment of Lessons CAN NOT and WILL NOT be tolerated. If you do not have enough money to pay for the Lesson please inform me beforehand. It is not acceptable to ask me at the end of a lesson if you can pay me next week. I will also not hesitate to use Legal Action to acquire non-payment from clients through the use of Small Claim Courts.

 

 

 If you have any further questions or need advice on anything then please contact me by phone or E-Mail. I will then try my best to help.

 

 

 

 

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